Product Assurance
Ready Solutions' mission is to provide the ingredients, suggested by experts, which are most likely to provide aid in a variety of emergencies. We have developed a line of products to aide a person in an emergency. Please direct any delivery inquiries or product quality concerns to our customer service.
Return Policy
Ready Solutions offers a 30-day money back guarantee on all its products (shipping is non-refundable). Email our customer service with a description of the product(s) you wish to exchange or return and we will contact you with instructions to complete the exchange or refund. Other customer service inquiries can be sent to our customer service as well.
On-line Ordering
Is the ordering process secure?
YES
What payment methods do you accept?
Visa, MC, AMEX, Discover, PayPal; Call (800) 248-8211
I do not have PayPal account, can I still place an order?
Yes, we accept Visa, MC, AMEX, Discover or you can call in your order at 800 248-8211
I do not want to order online, can I still place the order?
Yes, call (800) 248-8211
I do not have a credit card, can I still place an order?
Yes, call (800) 248-8211
What is your return policy?
See above.
How do I get my tracking number?
Call (800) 248-8211.
Shipping & Handling
How much do you charge for shipping and handling?
Shipping costs depend on the products purchased. Additional charges apply for express delivery and delivery to locations outside the continental United States and Canada.
What shipping methods do you use?
We prefer to ship via ground in the continental US and Canada. If you prefer another method, or reside outside these bounds, please call us directly at (800) 248-8211. For International Shipping, consider our partner Bongo International.
Where do you ship from?
Charlotte, NC
When will I get my package?
Products are currently shipped within 3-5 business days.
Do I have to sign for my package?
No, unless required by local restrictions.
International Shipping
Customs Fees, Taxes, Duties, Broker Fees and/or Delivery Agent Charges
For orders outside the US, these charges which may be assessed in your country are not included in what we will bill you and are your responsibility. If you have not ordered from the US before, we suggest you check with your Customs Office and/or the local address of the carrier so you can be aware of any charges which may be payable by you upon receipt of the package.
If packages are held by your country’s customs office, or your local delivery agent, it is your responsibility to locate the package and arrange for delivery once clearance has been approved.
If you refuse the package or if it is returned to us for any reason, we will credit you for the amount of the merchandise if and when the merchandise is recovered by us. We will not refund freight out.
Disclaimer: Actual effectiveness of individual items in many specific situations may be limited. Moreover, the seller is unable to test each of these products for the multiple situations in which they might be used. Therefore, the seller cannot make and does not make any guaranty that the results sought by the buyer, or described generally in connection with this product, will be achieved. We can also make no guarantee of the effectiveness or safety of any of the materials, products, recommendations or advice contained in this kit. Therefore each user bears full responsibility for deciding whether the seller’s materials, products, recommendations and advice are suitable for use by the user, and in no event shall seller be responsible for any loss resulting directly or indirectly from the use of the products in this kit.
